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PLEASE READ THIS INFORMATION BEFORE YOU PURCHASE AN ITEM ONLINE.

All Iriarte Iriarte items are made with natural leather. What does this mean?
Natural leather means that the leather has not been treated with chemicals such as Chromium or plastics. At Iriarte Iriarte we choose not to use these types of leathers because we believe them to be highly toxic. We respect leather for what it is and we do not consider marks natural within it to be defaults. We want products to be as environmentally friendly as possible which is why we also use vegetable dyes.
Following these lines you may read our return policy and other sections that may be of your interest.

RETURN POLICY
Please bear in mind that when you decide to purchase an Iriarte Iriarte item, it will be made just for you from scratch. This leads us to have a no-return, no-exchange policy. If you decide to cancel your order after we have already started working on it, you will be charged 50% of the total price unless you let us know in the next three days from placing your order.

SHIPPING
We ship worldwide. However, we cannot spy on the delivery company that transports your order from us to you, Shame! Nonetheless, we trust in our delivery service – DHL, for they deliver items on time and in perfect conditions.

INTERNATIONAL SHIPPING / CUSTOMS
Bare in mind that the further you are from us the more your items travel. We generally give an approximate of a week or two for your order to arrive but this also depends on the final destination. Different countries, different rules. This also applies to Customs. We cannot and will not interfere with the authorities of any country. If your items are being held in customs or you are asked to pay a custom fee for importing goods please do not hold this against us for it is the tax laws in the country and not us who is asking you to do so.

TRACKING INFORMATION
All items shipped have a tracking number. Please be sure the address you have provided is correct for it might be at an office waiting for you to take it home. You can locate your package through DHL’s website at www.dhl.com

CUSTOMS & OTHER CHARGES
Each country has its own rules and policies regarding the import of goods. We will never interfere with the authorities, nor any governmental organisation, dealing with legal taxes on imported goods of any country. So if you are charged an extra fee for receiving your order, note that it is not related to the shipping cost (which is included in your invoice) and that it is an import tax that the authorities of the country can demand from you. We would love to be able to know what customs may charge you but we cannot provide a straight answer to the monetary amount that each country has established for its political regulations concerning the import of goods. It is your responsibility to inform yourself on the matter. Please do not be surprised if there is an added cost to receive your items.

PACKAGES RETURNED TO SENDER
If a package is returned to us due to address issues, we will contact you to organise a new delivery. If you do not contact us within 30 days, your order is considered Null & Void. You, the customer, will be responsible for the total sum of the shipping costs.

RECEIVED ITEMS
If you think your item is scratched or is not in perfect condition please read the following information.
As mentioned above, we use natural leather free from chemicals. Chromium is a chemical used to fade away leather’s natural marks such as nerves, capillary vessels, or other signs. However, it is highly toxic. Other brands may use leather mixed with plastics that will also provide the same effect and will embellish low-quality leather that will, within time, show itself for what it really is. At Iriarte Iriarte we believe that anything natural will always be more beautiful than something that has been chemically altered, which is why we do not consider these natural signs to be scratches nor deteriorations. If you appreciate this ideology you will love your bags and wallets as much as we love making them for you.
If you still think that your product is faulty please contact us at contact@iriarteiriarte.com

This item’s measurements are:

Height – 15 cm / 5.9 in
Width – 21,5 cm / 8.4 in
Depth – 10 cm / 3,9 in

This item’s measurements are:

Height – 11cm / 4.3in
Width – 21.5cm /8.4 in
Depth – 1cm/ 0.4in

This item’s measurements are:

Height – 10cm / 3.93in
Width – 15cm /5.9 in
Depth – 1cm/ 0.41in
Weight –

This item’s measurements are:

Height – 8.5 cm/ 3.34in
Width – 10.5cm /4.1 in
Depth – 1cm/ 0.4in
Weight –

This item’s measurements are:

Height – 16cm / 6.2 in
Width – 20cm / 7.8 in
Depth – 5cm / 2 in
Strap drop length – 46 – 50/ 18- 20 in
Handle drop 4cm / 1.5 in
Weight –

This item’s measurements are:

Height – 20cm / 7.8 in
Width – 24cm /9.4 in
Depth – 8cm/ 3.1in
Strap drop length worn long- 47 – 54 cm / 18.5 – 21.2- in
Strap drop length worn short 10 cm/ 4 in
Weight –

This item’s measurements are:

Height – 16cm / 6.2 in
Width – 20cm / 7.8 in
Depth – 5cm / 2 in
Strap drop length worn long- 54- 63 cm / 21.2- 24.8 in
Strap drop length worn short 8.5 cm/ 3.3 in
Weight – 

This item’s measurements are:

Height – 15cm / 5.9in
Width – 21cm /8.2 in
Depth – 7cm / 2.7in
Strap drop length worn long- 53- 60 cm / 20.8- 23.6 in
Strap drop length worn short 9 cm/ 3.5 in
Weight – 

This item’s measurements are:

Height – 12cm / 4.7 in
Width – 18cm /7 in
Depth – 7cm/2.7in
Strap drop length worn long- 53- 60 cm / 20.8- 23.6 in
Strap drop length worn short 6 cm/ 2.3 in
Weight –