SHIPPING & RETURNS
ABOUT YOUR PIECE
Every Iriarte Iriarte piece is made from vegetable-tanned leather sourced from Spain.
Because we choose to preserve the natural character of the material, each piece retains its original grain, subtle marks and natural variations. These are not imperfections, they are part of what makes every piece unique.
Over time, the leather will develop a rich patina, becoming softer and more personal with use.
If you believe your piece has a manufacturing fault, please contact us at contact@iriarteiriarte.com. We'll be happy to help.
SHIPPING
Spain: Free
Europe: €20
Rest of the world €30
Orders are processed and dispatched Tuesday to Friday. Once your order has been shipped, you'll receive a confirmation email with a tracking number.
Please make sure your shipping address and phone number are correct to avoid delays.
All shipments are fully insured until delivery.
INTERNATIONAL ORDERS
Orders shipped outside the European Union may be subject to customs duties, import taxes or other local charges. These fees are determined by your country's customs authorities and are the responsibility of the customer. We recommend checking your local regulations before placing your order.
Delivery times may vary depending on customs procedures in your country.
RETURNS
If you'd like to return your piece, you have 7 days from the date of delivery to request a return.
Europe: A €20 return handling fee will be deducted from your refund. To arrange a return, please contact contact@iriarteiriarte.com.
Outside the European Union : At the moment, we are unable to accept returns from outside the European Union.
REFUNDS
Once your return has been received and approved, your refund will be issued to the original payment method. Original shipping costs, customs duties and local taxes are non-refundable.
RETURNED SHIPMENTS
If a parcel is returned to us due to an incorrect address or failed delivery, we'll get in touch to arrange reshipment. Any additional shipping costs will be the responsibility of the customer. Parcels that remain unclaimed for more than 30 days will be cancelled.