TERMS AND CONDITIONS

PLEASE READ THIS INFORMATION BEFORE YOU PURCHASE AN ITEM ONLINE.

All Iriarte Iriarte items are made with natural leather.

What does this mean?
Natural leather is leather that has not been treated with chemicals such as Chromium or plastics. At Iriarte Iriarte we choose not to use these types of leathers because we believe them to be highly toxic. We respect leather for what it is and we do not consider natural marks within it to be defaults. We want products to be as environmentally friendly as possible which is why we also use vegetable dyes.
Following these lines you may read our return policy and other sections that may be of your interest.

SHIPPING RATES:

Spain: Free Shipping
Europe: 15,00 €                                                                                                                                             
Rest of the world: 20,00 €

NOTE. Iriarte Iriarte is not to be held responsible for possible customs duties that may be charged
to customers outside of the EU.

INTERNATIONAL SHIPPING / CUSTOMS


Bear in mind that the further you are from us the more your items travel. We generally give an approximate of a week or two for your order to arrive but this also depends on the final destination. Different countries, different rules. This also applies to Customs. We cannot and will not interfere with the authorities of any country. If your items are being held in customs or you are asked to pay a custom fee for importing goods please do not hold this against us for it is the tax laws in the country and not us who are asking you to do so.

TRACKING INFORMATION


All items shipped have a tracking number. Please be sure the address and the phone number you have provided are correct. You can locate your package through DHL’s website at www.dhl.com

RETURN POLICY
We accept returns or exchanges on any undamaged, unused items within 5 days of delivery date, after 5 days all sales are final.
Returns will take place at the Customer’s initiative, convenience, and expense. Failure to provide a tracking number will void the return.
Returned parcels must be marked “RETURNED MERCHANDISE” with a €5 customs value to avoid any processing costs and delays on re-importation. Should the Customer not follow these instructions, re-importation processing deadlines may take up to 28 days, and the re-importation costs claimed against us (the Seller) will not be refunded to the Customer.
Bespoke and sale items are final and not returnable.

PACKAGES RETURNED TO SENDER

Please write the correct address and phone number. If a package is returned to us due to address issues, we will contact you to organise a new delivery. Depending on the circumstances the re-shipping will be at your expense once again. If you do not contact us within 30 days, your order is considered Null & Void. You, the customer, will be responsible for the total sum of the shipping costs.

RECEIVED ITEMS

If you think your item is not in perfect condition please read the following information.
 As mentioned above, we use natural leather free from chemicals. Chromium is a chemical used to fade away leather’s natural marks such as nerves, capillary vessels, or other signs. However, it is highly toxic. Other brands may use leather mixed with plastics that will also provide the same effect and will embellish low-quality leather that will, within time, show itself for what it really is. At Iriarte Iriarte we believe that anything natural will always be more beautiful than something that has been chemically altered, which is why we do not consider these natural signs to be scratches nor deteriorations. If you appreciate this ideology you will love your bags and wallets as much as we love making them for you.
 If you still think that your product is faulty please contact us at contact@iriarteiriarte.com

This item’s measurements are:

Height – 11cm / 4.3in
Width – 21.5cm /8.4 in
Depth – 1cm/ 0.4in

This item’s measurements are:

Height – 15cm / 5.9in
Width – 21cm /8.2 in
Depth – 7cm / 2.7in
Strap drop length worn long- 53- 60 cm / 20.8- 23.6 in
Strap drop length worn short 9 cm/ 3.5 in
Weight – 

This item’s measurements are:

Height – 16cm / 6.2 in
Width – 20cm / 7.8 in
Depth – 5cm / 2 in
Strap drop length worn long- 54- 63 cm / 21.2- 24.8 in
Strap drop length worn short 8.5 cm/ 3.3 in
Weight – 

This item’s measurements are:

Height – 20cm / 7.8 in
Width – 24cm /9.4 in
Depth – 8cm/ 3.1in
Strap drop length worn long- 47 – 54 cm / 18.5 – 21.2- in
Strap drop length worn short 10 cm/ 4 in
Weight –

This item’s measurements are:

Height – 16cm / 6.2 in
Width – 20cm / 7.8 in
Depth – 5cm / 2 in
Strap drop length – 46 – 50/ 18- 20 in
Handle drop 4cm / 1.5 in
Weight –

This item’s measurements are:

Height – 8.5 cm/ 3.34in
Width – 10.5cm /4.1 in
Depth – 1cm/ 0.4in
Weight –

This item’s measurements are:

Height – 10cm / 3.93in
Width – 15cm /5.9 in
Depth – 1cm/ 0.41in
Weight –

This item’s measurements are:

Height – 15 cm / 5.9 in
Width – 21,5 cm / 8.4 in
Depth – 10 cm / 3,9 in

This item’s measurements are:

Height – 12 cm / 4.7in
Width – 18 cm / 7 in
Depth – 6 cm / 2.37 in

This item’s measurements are:

Height – 12 cm/ 4.7in
Width – 18 cm / 7 in
Depth – 6 cm/ 2.3 in

This item’s measurements are:

Height – 1.5 cm/ 0.5 in
Width – 7.5 cm / 2.9 in
Depth – 7.5 cm/ 2.9 in

This item’s measurements are:

Height – 12cm / 4.7 in
Width – 18cm /7 in
Depth – 7cm/2.7in
Strap drop length worn long- 53- 60 cm / 20.8- 23.6 in
Strap drop length worn short 6 cm/ 2.3 in
Weight –